Your membership is effective 24 hours after payment is received and your application is processed.

If you sign up or renew over the phone, you will receive your member number and the phone number of your local Sea Tow. Your membership card will follow via mail in two to three weeks. If you choose to sign-up or renew online, you will receive a confirmation e-mail containing your membership number. Print out and hold on to that e-mail until you receive your member card and information in the mail approximately two weeks later.

Your member card, Member Benefits Guide, which includes a Membership Agreement, and member decal for your vessel will be mailed to you within two weeks of receipt of payment.

As long as your membership is active, covered services will be provided. Your local Sea Tow® office will be able to verify your membership in their database. Having a copy of your member number available will expedite the process. Should you need assistance, just contact Sea Tow® on VHF Channel 16 or call (800) 4SEATOW (473-2869).

All membership changes become effective in 24 hours.

You can remit a check along with the stub of your renewal notice, which is mailed to you one month prior to expiration. You can also renew online or by phone with a credit card. Call (800) 4SEATOW (473-2869) or go to seatow.com.

The quickest way to contact your local Sea Tow® is on VHF radio Channel 16. Call "Sea Tow, Sea Tow, Sea Tow, this is the vessel __(name)___." The local Sea Tow captain will answer and take you to a working channel. Do not accept any other company. If there is no answer, call the U.S. Coast Guard, also on Channel 16, and ask for Sea Tow. You can also contact Sea Tow via phone at (800) 4SEATOW (473-2869). In emergency situations, always call the U.S. Coast Guard first.

Sea Tow has no distance limits. If your local Sea Tow is unable to come get you at long distances, Universal Towing Coverage applies, providing reimbursement of up to $5000 per incident.

Response time will vary with each individual situation due, in part, to call volume, the size of area served by a particular franchise, and the weather. The more information a member provides regarding his or her location, the faster Sea Tow® will be able to arrive on scene. Please note that on days of heavy boating traffic, calls will be handled in the order they are received and that member calls receive priority.

To change any information on your account, call (800) 4SEATOW (473-2869). Or if you prefer, send an e-mail to info@seatow.com referencing your name, member number, and the information that needs changed. We'll be happy to update it for you.

Yes. There is no fee to update your primary vessel and the change is effective in 24 hours. Pre-existing problems with the boat are not covered under your membership. This applies to any changes in primary vessel information. To update your information, call (800) 4SEATOW (473-2869) or e-mail info@seatow.com.

Yes. The Gold and Lake Card* memberships provide member benefits for any boat owned by or registered to the member. To list secondary vessels on your membership, contact us at (800) 4SEATOW (473-2869) or e-mail the additional boat information to info@seatow.com. Corporate and Commercial Card memberships provide service for one boat only.

*Lake Card members are covered on a single, specific body of water.

Absolutely. Simply contact us with the name, address, phone number, and home port for the new owner, and we will transfer the remaining time on the membership to the new owner.

Refunds, less a $15 processing fee, will only be provided within 30 days of membership payment, provided no membership services have been rendered. If more than 30 days have passed since membership dues were paid, then the remaining time on the membership is transferrable.

Yes. Vessels disabled in the Bahamas will be served in accordance with the Sea Tow Membership Agreement and U.S. Customs regulations. For additional information, view our Membership Agreement, contact your local Sea Tow® or call (800) 4SEATOW (473-2869).

You can obtain a new member decal for your boat by calling (800) 4SEATOW (473-2869) or by sending an e-mail to info@seatow.com. Include your member name, member number and the address to which you would like the decal mailed. There is no charge for a new decal.

To inquire about boating courses in your local area, we recommend you contact your local U.S. Power Squadron or U.S. Coast Guard Auxiliary chapter. Both organizations offer a wide range of boating safety and instructional courses. More information is available at www.usps.org and www.uscg.org.

Procedures for registering, and information on how DSC-VHF radios enhance your on-water communications, can be found by visiting the boating safety section of our Web site. Always follow your radio manufacturer's instructions on how to properly use your DSC equipped radio. Additionally, more information is available in our Recreational Boating Communications brochure.

If you are having difficulty accessing your MMSI account, please e-mail us at helpdesk@seatow.com with details of the problem you are experiencing along with your name, MMSI number and contact information.

Sea Tow's national Customer Service Center is available 24/7 for your membership, on-water and trailer assistance needs. Simply call us at (800) 4SEATOW (473-2869).

Please call our 24-hour Customer Service Center at (800) 4SEATOW (473-2869) or e-mail your question to info@seatow.com.