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Sea Tow Blog

News, press, tips and more can be found in the Sea Tow Blog. Have a suggestion for a story? Email us!

Sea Tow Blog

News, press, tips and more can be found in the Sea Tow Blog. Have a suggestion for a story? Email us!

The Face Behind the Phone Part III - Get to Know our Customer Care Team

Sea Tow is standing-by 24/7/365 ready to help boaters in need. If you call 800-4-SEATOW there’s a chance you may speak with Courtney Benediktsson, one of our Customer Care Team representatives. Get to know her a little better, here!  

 

Name:  Courtney Benediktsson

 

Role: Customer Service Representative

 

How long have you worked at Sea Tow?

I have worked at Sea Tow during my summer breaks from college over the last three years. This past winter I also held an internship with the marketing team.

 

What’s your favorite part of the job?

My favorite part is making a member’s day easier by resolving their issues and being as helpful as I can while they are in a tough situation.

 

Describe your job in one word:

Quick!

 

Three things you enjoy doing on your day off:

I love to go to the beach on my days off or just sit by the pool and relax. I also love to go paddleboarding!

 

Are you a sports fan?

I love to watch football, especially the NY Giants. While in college, my school was very good at hockey so I got into watching college hockey the past couple of years.

 

Favorite vacation spot? Or do you prefer to stay close to home on the North Fork of Long Island, NY?

There’s no place better than the North Fork but my go-to vacation spot is Maine. My family visits almost every year and really enjoy going to  the coastal areas such as Freeport, Bar Harbor and Camden. Those are my favorite places to sit by the water and have a good lobster roll!

 

Are you a boater?

My family used to have a boat and I have always loved it. I go boating whenever my friends invite me on theirs. Recently, I went sailing in Norwalk, CT – it was fun trying a different type of boating.

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